In dentistry, we know all too well that dental emergencies happen. There is nothing worse than severe tooth pain or discomfort that strikes with no warning.

At our Wellington Point and Victoria Point practices, we endeavour to offer same-day dentist emergency appointments to make sure you can get the help you need quickly when you experience a dental emergency. These appointments are available to both existing and new patients of Floss Family Dental.

Some of the most common dental emergencies our patients experience are dental trauma (like broken or split teeth), infections, and severe pain.

If you require an emergency dentist appointment, the fastest way to arrange one is to phone the Floss practice nearest to you. Please click here for details. If you have a dental emergency out of our business hours, book online for when we’re open.


If your emergency is life threatening please call emergency services. 

If your dental emergency is not life threatening but you still require immediate dental treatment, call our team and we will book you in as soon as possible to provide access to an emergency dentist clinic. We strive to provide same-day emergency treatment for all patients. 

Need to see an emergency dentist immediately? Call now!

Common dental issues that require a dentists emergency services:

  • Toothache 
  • Chipped tooth 
  • Broken tooth 
  • Knocked out tooth
  • Lost filling
  • Lost crown
  • Bleeding of gums, teeth, or lips
  • Sports injuries
  • Tooth infection
  • Broken braces or other orthodontics
  • Excessive jaw or facial swelling after dental surgery 
  • Abscess 
  • Bitten lip or cheek after local anesthetic 
  • Jaw pain
  • Gum disease

Don’t hesitate to seek emergency dental treatment if you experience any of these symptoms or other dental emergencies.


When you arrive at your emergency dental appointment you might feel overwhelmed by the prospect of treatments or by your own pain. Don’t worry – the first step of any emergency appointment is to control the dental pain you are experiencing and diagnose your dental problem. 

If your problem requires immediate action and a surgical or invasive procedure to fix it, we will thoroughly discuss your options to ensure we have your informed consent about your dental treatment.


If you can’t receive immediate treatment from an appropriately qualified health practitioner, there are steps you can take to temporarily relieve your symptoms and prevent the possibility of more widespread infection. 

Firstly, remain calm. If you require emergency dental care we will make an appointment for you as soon as possible. Your dental health is our highest priority.

In the meantime, you can try these remedies to relieve any painful symptoms:

  • Salt water rinse:
    Place half a teaspoon to a full teaspoon of salt into a glass of warm water, mix it, and then gently swill the salt water rinse around your mouth. This remedy will not only help dislodge food debris, remove bacteria, or blood that may cause additional problems, but it will help soothe your gums and teeth. As salt water is a natural disinfectant, this remedy is great for treating dental emergencies, such as a toothache,  while you are waiting to see your dentist.
  • Cold compress:
    To relieve swelling, inflammation, and pain, apply a cold compress to the affected area. Ensure that the ice pack is not in immediate contact with your skin, but wrapped in a towel to protect your blood vessels from excessive cold.
  • Anti-inflammatory:
    Have an aching tooth from an infection, a cracked tooth, a root canal, or something else? Reduce pain and swelling by taking anti-inflammatory medication.
  • Heat Pack:
    Reduce discomfort as soon as possible by applying a heat pack to your jaw. The heat will slow pain signals and soothe your mouth.