New patient information

At Floss Family Dental, we have found that more and more patients are looking for a dentist who can provide them with a genuinely personal level of dental care, and who takes the time to understand the person behind the smile. We know how important it is that you can trust your dentist, and that the health of your smile can have a real impact on how you not only look, but how you feel.

For this reason, when you visit us, you’ll notice that we take the time to get to know you, and to understand your concerns, priorities and goals. This allows us to deliver truly individualised care.

When you come for your appointment, you’ll not only be looked after by your new Dentist, but by our gentle, highly-skilled support team, including a Dental Assistant who will be focused just on you.

To make your appointment as enjoyable as possible, we have Netflix available to watch whilst you’re in the dental chair, or even a Play Station 4 if that takes your fancy. Whilst you’re waiting (which we can assure you will never be for long!), we also have plenty of magazines, and toys and iPads for the kids.

Any other questions? Get in touch with our friendly team at Wellington Point or Victoria Point today!

The easiest way to make your first appointment is to call our Wellington Point or Victoria Point practice, and our friendly team will find a time that suits for you. Our practices are open Monday to Saturday, and we do offer some late night appointments for your convenience.

You can also make an appointment online here – this is a super convenient way to secure an appointment time, especially if you are trying to get organised outside of business hours. However, if a time that suits you isn’t available online, please don’t hesitate to call, as our team will try to accommodate your requirements.

If for any reason you do need to make changes to your appointment time, we’d appreciate as much notice as possible.

At Floss, we accept all private health funds, and can process all claims on the day of your appointment. If you have relevant private health insurance for your appointment, please bring your health fund card with you. The amount that you can claim will depend on your fund and level of cover. Our team can help to guide you if you need further information.